Serving the greater Silicon Valley  (408) 717-3035

FAQ

How do I register and become a member ?

Call (408) 717-3035, Order Online. Please remember to bring your doctor's recommendation and California I.D.

HOURS: 10am to 7pm everyday

 

Delivery FAQ’s

  1. How do I sign up? What documents are needed?

-Order Online at DankDash.com OR by Phone:  (408) 717-3035

  1. How far do you deliver? Do you deliver outside of California?

-We serve the greater Bay Area including: San Jose, Los Gatos, Campbell, Cupertino, Saratoga, Santa Clara, Sunnyvale, Mountain View, San Mateo, Redwood City, Los Altos, Belmont, San Carlos, Foster City, Menlo Park, Stanford, Palo Alto, Fremont, Newark, Milpitas, Morgan Hill etc.

  1. Is there a minimum order?

-$50 minimum. (Exceptions made upon location)

  1. Are you required to deliver only to my residence?

-No. Delivery drop-offs can be arranged at various places, away from children.

  1. How long does the average delivery take?

-Usually within hour. Traffic hours may cause delay.

  1. What hours do you deliver?

-We take orders between 10:00am - 8:00pm

  1. Is there a way to track my delivery?

-Simply call (408) 717-3035 for live updates.

  1. How does payment work? Can I pay with cash?

-Yes we accept both cash and credit card.

  1. What is the age requirement for medical marijuana?

-18+

  1. How do you store your patient’s information?

-We have a private and secure database only accessible by staff.

  1. Is tax included?

-We cover the taxes!

  1. Do you have a retail location I can visit?

-We currently cannot dispense at our retail location, however, hope to re-open very soon. Please stay tuned for updates!

  1. Is there a delivery fee?

-Deliveries are FREE within a 5-mile radius from zip: 95126

(Fee range between $5 or $30 for further distances).

  1. Are there returns/exchanges?

-Generally we cannot accept returns/exchanges in order to avoid contamination

and the sensitive nature of our products. Exceptions would be determined by

management.

 

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